Privacy Policy

Last Updated: December 26, 2024

1. Introduction

LinkPeakK. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, password
  • Profile Information: Bio text, profile images, custom URLs (slugs)
  • Content: Links you create, link titles, icons, and descriptions
  • Payment Information: Processed securely through third-party payment providers (we do not store credit card details)
  • Support Communications: Messages you send to our support team

2.2 Automatically Collected Information

  • Analytics Data: Page views, link clicks, likes on your bio page
  • Device Information: Browser type, operating system, IP address
  • Usage Data: Features used, time spent on platform, interaction patterns
  • Cookies and Local Storage: Session data, preferences, cached images

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Process your subscription and payments
  • Display your bio page and links to visitors
  • Provide analytics about your bio page performance
  • Send service-related notifications and updates
  • Respond to your support requests
  • Improve and optimize our Service
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Storage and Security

4.1 Storage

Your data is stored in MongoDB databases hosted on secure servers. Profile images are stored as optimized WebP base64 data URIs directly in the database. We also use browser localStorage for caching to improve performance.

4.2 Security Measures

  • Passwords are hashed using bcrypt
  • HTTPS encryption for all data transmission
  • JWT-based authentication
  • Regular security audits and updates
  • Access controls and monitoring

While we implement industry-standard security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Data Sharing and Disclosure

5.1 Public Information

Your bio page, including your profile image, bio text, and links, is publicly accessible to anyone who visits your custom URL. Analytics data (views, clicks, likes) is only visible to you.

5.2 Third-Party Service Providers

We share data with:

  • Payment Processors: Razorpay (for subscription payments)
  • Email Service: For transactional emails (account verification, notifications)
  • Hosting Providers: For infrastructure and database hosting

5.3 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, property, or safety.

6. Your Rights and Choices

6.1 Access and Correction

You can access and update your account information, profile, and links at any time through your dashboard.

6.2 Data Deletion

You can delete your account and all associated data by contacting us at connect@linkpeakk.com. We will process deletion requests within 30 days.

6.3 Data Portability

You can export your data (links, analytics) in a machine-readable format by contacting support.

6.4 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link in any email. You will still receive essential service-related communications.

7. Cookies and Tracking

We use browser localStorage (not traditional cookies) to:

  • Keep you logged in (JWT tokens)
  • Cache profile images for faster loading
  • Remember your preferences (theme, language)
  • Track which bio pages you've viewed (to prevent duplicate view counts)

You can clear localStorage through your browser settings. See our Cookie Policy for details.

8. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. GDPR Compliance (EU Users)

If you are in the European Union, you have additional rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise these rights, contact us at connect@linkpeakk.com.

11. CCPA Compliance (California Users)

If you are a California resident, you have the right to:

  • Know what personal information we collect
  • Know whether we sell or disclose your personal information (we don't)
  • Access your personal information
  • Delete your personal information
  • Opt-out of the sale of personal information (not applicable)
  • Non-discrimination for exercising your rights

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

Email: connect@linkpeakk.com